Sewer Backup Cleanup

A sewer backup is more than a water problem. Sewage carries bacteria and other contaminants, so the cleanup has to be done safely and thoroughly.

We remove the water, take out contaminated materials, clean and disinfect, and dry the structure to IICRC standards.

What Sewer Backup Cleanup Involves

• Safe extraction of sewage and contaminated water
• Removal of porous materials that can’t be cleaned, like soaked carpet, underlay and lower drywall
• Cleaning and disinfecting all affected surfaces
• Structural drying with commercial dehumidifiers and air movers
• Moisture readings and photos to document the work for your insurance

What to Do Right Now

1. Keep children and pets away from the affected area.
2. Stop running water in the house. Avoid flushing, showers and the washing machine.
3. Don’t touch sewage water without gloves and boots.
4. Take photos of the damage.
5. Call your insurance company, then call us.

Is Sewer Backup Covered by Insurance?

Sewer backup is often a separate add-on to a home insurance policy, so check your policy or call your broker. See Working With Your Insurance for how the claim process works.